Quick Heal Technologies hiring Technical Support Engineer, Pune

Quick Heal Technologies Pvt. Ltd. is a leading IT security solutions and

ISO 9001 certified company. The solutions are well integrated systems that simplify IT security management across the length and depth of devices and on multiple platforms. They are customized to suit consumers, small businesses, Government establishments and corporate houses

Company name        :     Quick Heal Technologies

 

Job Role                     :       Technical Support -II

Job Location             :       Pune

Qualification             :       B.E/B.Tech

Experience                :       Fresher’s

Job Synopsis:-

• Attending Technical queries of domestic customer preferably related to virus or antivirus with time bound solutions and proficient manner.
• Provide support to customer through phone,remote and on-site visit by using strong analytical skill.
• Escalate the unresolved problems to next level i.e.either Core support or QA team
• Strong observation and analytical skills to troubleshoot the virus problems.
• Collecting the new virus samples/suspicious files found at customer end & submit them to Malware Research Team.

Walkin Venue:-

Quick Heal Technologies (P) Ltd
Office No 101 Sai Narayan Plaza, Navi Peth,
Pune-411030